cardoO Watch Support
Update Your cardoO App
Make sure your cardoO app is up to date to update your device easily and benefit from the latest features, performance and security improvements, and a better user experience.
Learn how to updatecardoO Watch Support
Update Your cardoO App
Make sure your cardoO app is up to date to update your device easily and benefit from the latest features, performance and security improvements, and a better user experience.
Learn how to updateService and Repair
My Support
Sign in with your cardoO account to check your warranty status and activate it for your product.
Sign in to “My Support”
Service options
Explore certified cardoO maintenance and repair options available to you.
Learn more
Start a repair
Tell us what’s wrong with your cardoO device and we’ll recommend the best service option.
Start a repairGet started
Set up your cardoO Watch
Use the cardoO app on your phone to set up your new watch.
Interact with cardoO Watch
Learn how to use the Digital Crown, side button, and gestures on cardoO Watch.
Service and Repair
My Support
Sign in with your cardoO account to check your warranty status and activate it for your product.
Sign in to “My Support”
Service options
Explore certified cardoO maintenance and repair options available to you.
Learn more
Start a repair
Tell us what’s wrong with your cardoO device and we’ll recommend the best service option.
Start a repairGet started
Set up your cardoO Watch
Use the cardoO app on your phone to set up your new watch.
Interact with cardoO Watch
Learn how to use the Digital Crown, side button, and gestures on cardoO Watch.
cardoO Watch User Guide
Learn how to set up your watch, use the built-in apps, and track your activity with ease.
cardoO Watch User Guide
Learn how to set up your watch, use the built-in apps, and track your activity with ease.
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cardoO Communities
Find answers, ask questions, and connect with other cardoO users.
Ask or search now
cardoO Communities
Find answers, ask questions, and connect with other cardoO users.
Ask or search now1-Year Full Warranty
Enjoy peace of mind with cardoO’s one-year warranty on all devices against manufacturing defects.
- Comprehensive coverage for manufacturing defects
- Full technical support throughout the warranty period
- Fast and reliable maintenance service
14-Day Return Policy
You can easily return your device from cardoO within 14 days of purchase in case of a manufacturing defect or if the product does not match the specifications.
Please make sure of the following:
• The original packaging is available
• The product is in its original condition
• All accessories are included in the box
Once the product is received, your refund will be processed using the original payment method within 3 business days
Customer Support Always Here for You
Our customer support team is always ready to assist you and answer all your inquiries.
- Chat with us on WhatsApp.
- Call our hotline for immediate support: +966115201315.
- Fast responses and a smooth, hassle-free experience.
Fast Shipping in Just 2–4 Days
Enjoy cardoO’s express delivery service and receive your order right at your doorstep within 2 to 4 business days.
- Reliable and secure shipping you can trust
- Real-time tracking for your order every step of the way
- Continuous support to ensure a smooth delivery experience