اعمل إيه لو الأي نوت مش راضى يشتغل؟
Make sure the iNote is turned on and Power button is on. Make sure the pen power is on. Make sure the driver is installed correctly, otherwise re-install the driver. Reconnect the USB cable or replace the USB interface.
اعمل إيه لو مقدرتش اوصل الأي نوت بجهازى أو بموبايلى ؟
You can try one of the following methods:◦Reset the device by inserting a pin into the “Reset” hole for 3 seconds.◦Remove the device from eDraw App-About-My equipment.◦Turn off your Mobile Bluetooth, then turn it on again.◦Restart eDraw App and make sure it is the latest version.
Why the charging percentage doesn’t appear ?
1/ Make sure the charging box is fully charged 2/ Make sure the charger is connected or change the charger If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working […]
لماذا تبدو الصورة غير واضحة ؟
1/ Download application card board 2/ open The application and it will open camera automatic 3/ Scan the Qr code on the box and it will go to Card Board for cardoo 4/ Make sure to watch video VR or 3D 5/ Move the rollers in Vr according to the vision that is best for […]
ماذا أفعل في حالة حدوث كسر في CardoO Vr Pro ؟
Kindly send a photo of the broken part on Hi@Cardoo.co our team will reply on your mail within 3 working hours If you have any questions call us on 16852 from 10 AM to 6 PM or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working hours
Why earbuds not working during call otherwise able to hear music?
CardoO earbuds support all phones but please follow these steps 1/ Open the settings 2/ Select CardoO from Bluetooth 3/ Click on active calls and media If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team […]
Why does the Directional circle not work on the mobile screen ?
Some types of screen aren’t compatible with CardoO products If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on ht//cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working hours
What is the battery capacity?
The earbuds are 30 Amps and work for 4 hours continuously and the charging box is 160 Amps You can charge the earbuds from the box from 2 to 3 times If you have any questions call us on 16852 from 10 am to 10 pm or fill in the Support form on https://cardoo.co/support/ you will get […]
لماذا دائما الـvideo يظهر لي صورتين وليس صورة واحدة ؟
Make sure watching VR videos If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working hours
كيف لى ان اجد الالعاب والافلام ؟
1- Download the Vr tube 360 application and you will find thousands of videos and games on it, supported by CardoO Vr Pro2- Search for the app store on Vr or 360, and it will show you all the virtual reality applications3- Download the Iplay it Vr player app for Android to enjoy your mobile […]