cardoO Support
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Discover cardoO products from the very first moment
Detailed unboxing videos with step-by-step first-use walkthroughs,
plus quick tips for activation, app pairing, and the key features to know.
Visit cardoO Support on YouTube
cardoO App
Everything in one place for every cardoO product setup, how-to guides and updates
Get to know the Apple Support app
Get Support
Tell us a few details and we’ll find the best fix. Reach us by WhatsApp, hotline or email.
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cardoO Service Center
One-stop care for your cardoO products with certified diagnostics and repairs using genuine parts. Fast turnaround, transparent pricing, and secure handling of your data start to finish.
Learn more about our Service Center ›
My Support
View warranty info, check your coverage, or track an existing request.
Customer Service 24/7
At cardoO, we’re committed to delivering the best support experience, with customer service available around the clock. We respond quickly with clear, actionable steps from the first contact, and we follow through until your issue or inquiry is resolved.
We continually improve response times using usage data and customer feedback without any compromise to privacy or security.
10% voucher with every cardoO innovation
Order any cardoO innovation and receive a 10% off voucher for your next order. Terms apply.
Return & Exchange Policy
You can return or exchange any item within 30 days if it has a manufacturing issue. We’ll inspect the item and process a replacement or refund according to our policy.
For unopened items in their original, intact condition, you may return or exchange within 14 days.
As an extra cardoO benefit for our customers, you can request an return and exchange within 48 hours even if the item has been opened—provided it’s unused, complete, and in the same condition. Terms apply.