What’s the reason for noisy sound?
kindly call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working hours
Category: Earbuds
Why the charging box won’t connect to the earbuds ?
1/ Charge the box with the original USB until 100% 2/Put the earbuds in the charging box If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working hours
Why are the earbuds discharging so fast?
1/ Use the earbuds till reaching the 0% 2/ Put earbuds in the charging box until 100% 3/ Leave it charging with the original USB at least for 2 hours if you have any questions call us on 16852 from 10 Am to 6 Pm or fill in the Support form on https://cardoo.co/support/ you will get a […]
Why the person I call doesn’t hear me?
CardoO earbuds support all phones, please follow these steps 1/ Click on settings 2/ Click on the unpairing word 3/ Put CardoO earbuds in the charging box. 4/ Charge the box with the original USB until 100% 5/ Take The 2 earbuds out from the charging box at the same time 6/ Pairing again If you […]
Why 2 Bluetooth appears?
CardoO earbuds support all phones, please follow these steps 1/ Click on settings 2/ Click on the unpairing word 3/ Put CardoO earbuds in the charging box. 4/ Charge the box with the original USB until 100% 5/ Take The 2 earbuds out from the charging box at the same time 6/ Pairing again If you […]
Why did it connect with one earbud, not the two?
CardoO earbuds support all phones, please follow these steps 1/ Click on the Bluetooth settings 2/ Click on the unpairing word 3/ Put CardoO earbuds in the charging box. 4/ Charge the box with the original USB until 100% 5/ Take The 2 earbuds out from the charging box at the same time 6/ Pairing […]
Why the charging percentage doesn’t appear ?
1/ Make sure the charging box is fully charged 2/ Make sure the charger is connected or change the charger If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team will call you within 3 working […]
Why earbuds not working during call otherwise able to hear music?
CardoO earbuds support all phones but please follow these steps 1/ Open the settings 2/ Select CardoO from Bluetooth 3/ Click on active calls and media If you have any questions call us on 16852 from 10 am to 6 pm or fill in the Support form on https://cardoo.co/support/ you will get a ticket number, Our team […]
What is the battery capacity?
The earbuds are 30 Amps and work for 4 hours continuously and the charging box is 160 Amps You can charge the earbuds from the box from 2 to 3 times If you have any questions call us on 16852 from 10 am to 10 pm or fill in the Support form on https://cardoo.co/support/ you will get […]
